Skip to main content
Frequently Asked Questions
How do I know which load block my property is in?
You can find your load block by looking at your electricity bill.
Alternatively you can find your network operator using your postcode.
Where does my load block appear on my electricity bill?
Your electricity bill should indicate your load block, either in a square box with the relevant letter, or labeled as 'Postcode area alpha identifier'.
If your load block doesn't appear on your bill, you can contact your supplier directly to find out this information.
What is a load block?
Each electricity distribution network is divided into 18 load blocks. The load block is indicated by a single letter.
Using this letter, you can check the schedule for disconnection in the event of a disruption in electricity supplies.